@misc{GRZYBOWSKA_Monika_Customer_2013-06-01,
 author={GRZYBOWSKA Monika},
 howpublished={online},
 year={2013-06-01},
 title={Customer Relationship Management (CRM) as an element of competitive advantage on the international market},
 doi={10.5604/18969380.1159110},
}