@misc{WEREDA_Wioletta_Influence_2013-06-01,
 author={WEREDA Wioletta and GRZYBOWSKA Monika},
 howpublished={online},
 year={2013-06-01},
 title={Influence of customer service employee’s emotions on the customer’s purchase behaviour},
 doi={10.5604/18969380.1159100},
}